Tech Tip of the Day: When a Technician asks for your location, be as specific as you can possibly be. "The 4th floor" doesn't help unless you are the only person on the entire fourth floor. "In my office".... really?
Even if you are kind enough to give a room number, a lot of larger companies have multiple sites/buildings. We will not necessarily know you are calling from Hospital A, Building C based off of your room number. Please, consider this. Helpful information on location is City(if your business is in multiple cities), Facility/Building, Floor/Business Unit, and room number whenever possible.
"On my desk", "Just off the elevator" , and "the other side of the building from y'all" doesn't serve anyone's purpose for getting someone to you in order to correct your issue.
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