Tech Tip of the Day: When you know you are going to need something, you should anticipate that need as far in advance as possible. As I'm sure you've noticed, your IT department doesn't have someone sitting at the door just waiting and hoping for someone to need them. They have to plan their day, prioritize issues and requests, while trying to keep everyone happy...and having as much notice for what you need as possible will help facilitate that.
You've been working on a presentation for three weeks? 5 minutes before your meeting is not the time to ask for a laptop.
Your entire department is moving from one location to another? Do not expect someone to move your computers the same day as requested. It might happen, but that's not the norm.
The general rule is that a request(asking for functionality that you do not already posses) should be given with at least 7 days notice. This will help ensure that the equipment, software, personnel, etc. will be available at the required time. Some organizations have a different standard, sometimes more lead time, sometimes nothing official, but they would still very much appreciate a heads up LONG before something's needed.
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