Tech Tip of the Day: Your personal cell phone/tablet/DVR/watch is just that. "YOURS." It is not the responsibility of your IT department to teach you how to use it.
Yes, you might be allowed to put your company email on the device, or connect with certain apps. Your company will usually have a document with how to set those up if that is the case. It is still your responsibility to figure out how to use your own device. As many are generally unhappy with the time it takes for a technician to come to resolve their issue, please be aware that trying to coerce your IT professional to teach you how to install that Facebook app, change your volume settings, set the picture of your beach house as your lock screen wallpaper and make your ringtone "HUMP DAY WOO WOOOO!" just delays them from moving on to the next person in line.
There are plenty of resources out there on the internet to teach you how to do all of these things. Just go to the search engine of your choice(Google, Yahoo, Bing, Ask.com, etc) and type into the search bar what you want to know. There will likely even be a YouTube video with someone showing you step by step how to do that.
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