Tech Tip of the day: If you have an application that is not working, consider if it utilizes the internet, or other part of the network, maybe connecting to a central database or server. If you also are unable to connect to the internet, that is likely the issue, and not the application you are trying to use.
Check that your network cable is plugged into your computer/the wall. If you're wireless, make sure the wireless switch on your laptop is not turned off, or your network card disabled(yes I realize you might need tech help with this part.) See if other devices can access the internet through wireless.
Once you're connected to the internet and can browse other sites, then try your application again.
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