Wednesday, December 4, 2013

It's broken

Tech Tip of the day: "It doesn't work" is not a valid service call/request description. When you have an issue with your computer, please be as specific as possible. When a doctor asks you what is wrong, you don't tell him "something". You describe your symptoms. If there's an error on your screen, that error means something. If you are having problems with a specific program, that is important information. If the computer will not turn on...that's what we need to know. 

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