Wednesday, December 4, 2013

Duh...of course they're affected

Tech Tip of the Day: If you work in a hospital, stating that patient care is affected has essentially become a joke to your IT professional. Someone at some point passed along a tip that stating those "magic words" might increase the priority of your issue. And at one point that might have been the case.

But now everyone says it, and it has lost its effectiveness. over the last few years, specific standards have been put into place in nearly every organization to determine the severity levels, to make them fair and consistent. This usually will involve certain systems, locations, or people that automatically receive a higher priority.

If you work in a hospital, in some way shape or form, everything affects patient care.

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